Scope:
Digital Design for various projects across the NRMA brand.
Including eDMs, icons and online PDFs.
Brief:
As NRMA shifts towards online and digital services they require systematic and UI based design to support the Insurance services and products they offer.
Solution:
Using strong branding guidelines we created communications that Help NRMA customers navigate through purchasing, renewing and updating their insurance policies – with their experience our first priority. Clear, concise and frequent communications was the key strategy to offering help to customers.